When the hulu beta launched in early November, it was quickly embraced by anyone fortunate enough to receive a beta invite. Along with many others, I was skeptical about how two traditional media companies like NBC Universal and News Corp. would adapt their thinking to an online video model. But the overwhelmingly positive feedback led me to request an invitation to the site. It finally arrived last week and I've had a chance to take a look for myself.
Overall, I'm impressed by the hulu offering. Most were wondering how hulu would compete with YouTube. The answer is that they aren't. They have instead created a point of differentiation by focusing on premium content, while YouTube continues to be a hub of user-generated content. Some highlights:
- Content: With content from NBC and 15 other cable networks (including Bravo, E!, FX and USA) along with full-length movies from Sony, Fox, Universal and MGM, hulu has a very impressive breadth of content. Hulu includes both recent and off-the-air programming, such as 24, Arrested Development, Project Runway, and an old favorite, Airwolf. The Jerk and Sideways are a few of the movies that can be viewed on hulu.
- Ease and Simplicity: Hulu does not try to do too much here. The site is easy to use and search, and the look is clean and simple. The content is also arranged in a number of different ways, including popular, alphabetical, by studio and category (i.e. comedy). The player is intuitive, with quick load times and a crystal-clear picture.
- Advertising: Ads are served in a number of ways: banners that display alongside videos, text ads that overlay the bottom of the videos and in-video clips that play before, within and after videos. For every 30 seconds of video, the user sees two minutes of ads. This only applies to the shows and movies. The "clips" section doesn't not contain in-video ads. Overall, the ads are unobtrusive and are called out on the player progress bar when they are coming up.
From a social media standpoint, hulu goes through the usual checklist of allowing comments, sharing, RSS feeds and playlists. However, hulu knows what it is -- a hub for professionally produced content. Hulu is for networks and studios to make sure their content is controlled by them online (not YouTube) and monetized however possible.
In addition to the more traditional approach of banners and in-video ads, hulu also allows embedding. By allowing users to embed videos to their personal sites and blogs, the ads running in the videos can live outside of the hulu experience. When the ads are updated in those videos by the advertisers at Hulu, they also update on all the sites that the video has been placed on. In addition to the syndication agreements with AOL, MSN, Comcast, etc., advertisers have a number of avenues to reach their target.
The site is still in beta, but there are a few things that can be improved, and probably will.
- Advertisers: They need more of them, or need to create more variation with the in-video ads. Most episodes I have watched have the same ads play three times within the twenty two minutes I spent watching the shows. Yes, there are fewer ads overall, but too much frequency of the same ad will hurt the advertiser.
- Content: Yes, it's extensive, but I want more. Like the Daily Show archive, I want even the obscure SNL episodes.
- Search: I definitely had problems finding specific clips I was looking for, only to stumble across them without the help of search.
I'm looking forward to seeing how hulu evolves in the next few months, and how advertisers react. If you haven't already, go to hulu and request an invite. There may be some episodes of Doogie Howser, M.D. that you missed the first time around.